This Privacy Policy explains what personal information deon55 collects, how it is used, who it may be shared with and what your rights are as a user. We have written this in plain, clear language so it's easy to understand — not buried in legal jargon.
Six core principles that govern how deon55 handles all personal information
All personal information collected by deon55 is stored using industry-standard encryption and security controls. Account data, payment details and identity documents are held on protected infrastructure with restricted access.
deon55 does not sell your personal data to third parties for marketing purposes. Your information is used only for purposes that are directly connected to operating your account and delivering the platform service.
We only collect information that is necessary for the purposes described in this policy. We don't gather data speculatively or store information longer than it is reasonably needed for account management and legal compliance.
You have the right to access the data we hold about you, request corrections, and in certain cases request deletion. These rights are explained in detail later in this policy — and exercising them is straightforward.
This policy gives you a complete picture of what data is collected at each stage of using deon55 — from registration through to ongoing account use. There are no hidden data practices outside of what is documented here.
Where data is shared with third-party providers — such as payment processors and identity verification services — we only work with established providers who maintain their own appropriate data security standards.
This Privacy Policy applies to all users of the deon55 platform, including the website at deon55.app and the deon55 mobile app. By registering an account, you confirm that you have read this policy and consent to the collection and use of your data as described here.
deon55 operates the online gaming and sports betting platform accessible at deon55.app. The platform offers sports betting (including Cricket, PSL, Football and Esports), casino games, slots and live casino services to registered users. All transactions on the platform are conducted in PKR.
For the purposes of this Privacy Policy, "deon55", "we", "us" and "our" refer to the entity operating the deon55 platform. "You" and "your" refer to any registered user of the platform or any person who accesses the platform without registering.
The information we collect depends on how you use the platform. Below is a breakdown of the main categories of data collected at different stages.
When you create a deon55 account, we collect the information you provide during registration, which typically includes your name, date of birth, email address, phone number and country of residence. This is the minimum information needed to open a player account.
We may request identity documents such as a national ID card, passport or driving licence, along with a proof of address, at any point in the account lifecycle — particularly before processing withdrawals or if there is a reason to confirm your identity. These documents are used only for verification purposes.
When you deposit or withdraw funds using JazzCash, Easypaisa, Raast, bank transfer or other payment methods, we record the transaction details including amounts, dates, payment method references and processing outcomes. Full payment credentials such as card numbers are handled by the respective payment processors and are not stored directly by deon55.
We collect information about how you use the platform — including which games you play, bets you place, login times, device type, browser information, IP address and session data. This helps us understand platform performance, detect unusual activity and improve the overall experience.
If you contact our support team via live chat or email, we retain records of those communications to resolve your query and for quality assurance purposes.
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Data | Name, email, date of birth, phone number | Account creation |
| Identity Documents | CNIC, passport, proof of address | Verification requests |
| Payment Data | Transaction amounts, payment method refs, dates | Deposits & withdrawals |
| Usage Data | Games played, bets placed, device type, IP address | Ongoing platform use |
| Communications | Live chat and email records | When you contact support |
The data we collect is used only for purposes that are directly connected to operating the deon55 platform and providing a safe, functional service to registered players.
deon55 does not use your data for automated decision-making that produces legally significant outcomes without human oversight, and does not use your data to create profiles that are sold to third parties.
deon55 processes your personal data on the following grounds depending on the type of processing involved:
deon55 does not sell your personal data. We may share your data with third-party service providers where necessary to operate the platform, but only to the extent required for the specific purpose.
Important: All third-party providers who receive your data are selected on the basis that they maintain appropriate data security standards consistent with responsible data handling practices.
All financial transactions on deon55 are conducted in PKR. When you deposit using JazzCash, Easypaisa, Raast or bank transfer, the actual payment processing happens through the respective provider's systems. deon55 retains a record of the transaction (amount, date, method, status) but does not store sensitive payment credentials such as full card numbers, mobile wallet PINs or account passwords.
Withdrawal requests require your data to match the records on file for security. If there is a mismatch between the name on your payment account and your deon55 account, we may request additional documentation before releasing funds. This is a standard security measure to protect you against unauthorised withdrawals.
We retain personal data for as long as is reasonably necessary for the purposes outlined in this policy, including legal and compliance obligations.
When data is no longer required for any legitimate purpose, it is securely deleted or anonymised in a way that it can no longer be linked back to you as an individual.
As a deon55 user, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact the support team via live chat or by email at [email protected].
You can request a copy of the personal data deon55 holds about you. We will provide this within a reasonable timeframe.
If any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
In certain circumstances you may request that your data be deleted. This right is subject to our legal obligations to retain certain records.
You may request that we restrict the processing of your data in certain circumstances, such as while a correction request is being reviewed.
Where technically feasible, you may request your data in a portable format so that it can be transferred elsewhere.
You can object to processing carried out on the basis of legitimate interests, including receiving marketing communications from deon55.
deon55 uses industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. These include encrypted data storage, secure transmission protocols and restricted access controls on systems that hold personal data.
While we take every reasonable precaution, no internet-based system is 100% immune to risk. You also play a part in keeping your account secure by protecting your login credentials and contacting us immediately if you suspect unauthorised access to your account.
If you suspect unauthorised access to your deon55 account, contact the support team immediately via live chat so we can freeze account activity and begin an investigation.
The deon55 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been created by a minor, that account will be closed immediately, any balance will be forfeited, and all associated personal data will be deleted.
If you are aware of a minor who has accessed or is attempting to access the deon55 platform, please contact us immediately. Parents and guardians are encouraged to use available parental control software to prevent access to gaming platforms by children.
deon55 may update this Privacy Policy from time to time to reflect changes in how the platform operates or to respond to changes in applicable standards. When material changes are made, the "Last Updated" date at the top of this page will be revised.
Continued use of the deon55 platform after updates are published constitutes your acceptance of the revised policy. It is your responsibility to review this page periodically to stay informed. If you disagree with any change, you should discontinue use of the platform and contact support regarding account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how your information is being handled, please contact the deon55 support team.
Email: [email protected]
Live chat is available 24 hours a day, 7 days a week from within your account dashboard. For data access requests or complaints, email is preferred as it provides a written record for both parties.
We aim to respond to all data-related queries within a reasonable timeframe. Complex requests may take longer but we will acknowledge receipt promptly.
Now that you understand how deon55 handles your personal data, you can play with complete confidence. Register in minutes, deposit in PKR and enjoy Cricket betting, PSL markets, slots and live casino on your phone.